Refund policy

Exchanges offered on new, not used, and in original packaging accessories and on new, unused, unwound, tagged, and in resaleable condition (no food or cigarette smells, no animal hair not identified on tag, etc.) yarn within 15 days of purchase.

Sales receipt (paper or electronic with order #) required.

Exchange only.

No refunds.

Final sale on items purchased on sale, home blends, books and magazines, yarns and accessories sold in bulk and winded skeins.

If you wish to exchange items ordered online, please write to us at info@labobineuse.com with your order # and details of the items to be exchanged. We will let you know how to proceed. 

Shipping costs for the return and exchange of goods are at the customer's expense.